PenShot
Support
Support for the mobile application
Tell us what happened, the approximate time, your device OS, and the app version. Never send passwords, access codes, or complete medical records.
Common questions
- Sign in with the same Apple or Google method originally linked to the account.
- For meal scans, check camera or photo permission and review every automated estimate before saving.
- For missing paid access, use Restore Purchases and verify the store account used for purchase.
- For reminders, check both PenShot settings and device notification permission.
Contact support
Email contact@penshot.app. We aim to respond as soon as practical.
Urgent health concern
PenShot does not provide medical or emergency services. Contact a qualified professional or local emergency service.